Custom Order FAQs
Q: How long do I have to wait to get my new car?
A:Delivery times vary. While we can't guarantee a specific date, we will work hard to ensure you receive your vehicle as soon as possible.
Q: Will custom ordering save me time?
A: We appreciate that your time is precious. The beauty of custom ordering your next new vehicle is that you don't need to drive around various dealerships trying to find the right car. You can build it from the comfort of your home.
Q: Can I trade in my old vehicle?
A:Absolutely! We have the financial tools to help you achieve your automotive aspirations, including trading in your current vehicle.
Q: If I order the vehicle, am I obligated to take it?
A: Most of our customers are extremely happy with their custom orders. Contact us if you have additional questions or concerns.
Q: Is there a down payment?
A: Yes. Most models require you put a small portion of the value down when you complete your custom order. Contact us to learn more.

Drive Home in a Vehicle that Makes Your Heart Sing
At Dana Ford Lincoln, we make it our mission to help you discover the better side of driving. When you have your heart set on a vehicle but don't see it on our lot, don't worry. We have the tools you need to custom order the car, truck, or SUV that best suits your lifestyle. You're a few short steps away from experiencing the greatest ride of your life. Custom order your next new vehicle from Dana Ford Lincoln.
Your Vehicle – Your Way!
We've all experienced the repercussions of the pandemic and computer chip shortage. It's done a number on available inventory. Fortunately, you have Dana Ford Lincoln in your corner. We can help.
Benefits of Custom Ordering
- Order the options you want. Don't pay for the ones you don't want.
- Get a vehicle that matches your aesthetics.
- You may enjoy great savings and incentives to get you moving in the right direction.

How can we help?
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Dana Ford Lincoln
266 West Service Road
Staten Island, NY 10314
- Sales: (718) 983-8700
Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Prices include all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes. ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week. NYS DMV # 6430478 NYS DCA # 2094435-DCA