Dana Ford was awesome handling my Airbag recall.I received a notice from Ford Corporate that the airbags were backordered but that rental cars would be provided in the interim, and to call your local dealership to arrange one. I called the dealership closest to me (Premier Ford - Bay Ridge) and they essentially told me to fuck off. They don't care what corporate said, their dealership is not providing rentals. After calling corporate (who said Premier was violating their franchise agreement by refusing the rental) they suggested Dana. I called Mike at Dana and expined the situation. He was very helpful, and polite to boot. Had me in a long term rental the next day. 3 months later the airbags were in and I could finally have them replaced. Again called Mike at Dana and was able to schedule my appointment for a day and time that was convinent to me. I expected them to say I needed to return the rental ASAP, but they were awesome with working around my work schedule. The even squeezed in an oil change for me. I wish Dana would buy out Premier Ford Bay Ridge. It would save me the $17 Verrazano toll, but it's a price I'm willing to pay for good service, friendly staff, and reasonable prices.
Great team of individuals. Everyone was very knowledgeable on each car. John, Mike, Frank and Chris went above and beyond as a team to get me the car for me.
Look- generally speaking in the past, I hated going to car dealership. Everyone knows why.... I was shocked with franks professionalism and knowledge. That man had me in and out of there with my new car faster then you can get your favorite shampoo out of your hair. Financing was easy- not cheesy. I was there 2 hours tops and I would HIGHLY recommend asking for Mr. Sinatra.
Frank was very helpful in finding the car I wanted. Was very friendly and spent plenty of time helping me decide which car would be best for me.
Thank you Frank for making the whole process effortless and simple. I will be recommending both Dana Ford and Frank to my entire family and my friends. Gino
I went in to look at the 2018 fusion sport and after careful consideration of my budget and my needs I left with the new 2018 navigator! The knowledge of the product is second to none thank you! Sincerely Doc octavious
To start off frank is a very respectful and well spoken young man. He is very knowledgeable about the cars he is selling. Great salesman.
Never had someone help me out like this kid, he was simply amazing. May have been the best experience of my life will never forget it, definitely recommend.
Had a great experience at Dana Ford, My Sales Rep was great i HIGHLY RECOMMEND who ever is going to purchase or lease a vehicle go through Frank Sinatra. He truly knows what he is doing and is very knowledgeable about the car. He walked me through every step and was right by my side. Frank will forever be my car salesmen!!!!
Frank was an excellent salesman. He treated my wife and I with upmost respect and gave us the true facts. Customer service was top notch. I will definitely recommend Frank to my friends and family.