Our sales person was Shaunna Boreham. She was excellent! Low pressure, and very accommodating to us. Showed us several different models of Lincolns, explained the different options with each, etc. We had a lot of questions, all of which were patiently and thoroughly answered. We were there late in the day to start looking for a new car, and left with a brand new car , with a great interest rate, and a fair price. We will definitely return there to discuss a new car when our current lease on our Ford Escape is up in a few months.
Mary was extremely throughtful and helpful. She really thought out extra details. John in Finance was easy to work with. Overall good experience. Great job
I purchased a CPO Expedition El Limited in 3/17. After 6 months I heard a noise and brought it in to Dana. Long story short it was back and forth 4 different times and at the end of the day the noise still there but a Engineer from Ford said it's with in normal specs and if noise gets louder bring it back in. Most people would be anoied but being in the auto business I was perfectly ok with final assessment of my issue due to the nature of complaint. As far as service Dept is concerned Juan the service tech was aces and professional and did find a couple of other issues that were addressed and truck runs nice. He was very communicative and dilligant in trying to find issue. Mike my service writer was on point and kept me in the loop and very professional. Did I mention Dana made sure to put me in a loaner/rental on all 4 visits. Anthony the Service Manager was also a big help in getting things done along with his assistant Todd. I have purchased 5 vehicles over the years with Dana and I highly recommend this Dealership. Thanks guys see you next oil change.
Had questions about my Sync3, customer relations manager Frank Curry answered all my questions and walked me through the process, he was very friendly and knowledgeable and made sure I understood everything about the working of the sync3.
This was my third purchase form Dana Ford, on all three sales everything went smoothly, salesman Mohammed Shahout was great, finance was made very easy by Frank Tripoli who explained everything from beginning to end, he was excellent. Michael Varela in service made sure that everything was done on any one of my Ford autos that comes in for service he always goes that extra mile, and the same goes for Besa Grajqevci who is also excellent. Receptionist Valarie Pannone who sets behind the desk when you walk in always greats you with a big smile and always greets you with a big hello she's a pleasure to talk too.
We recently purchased a 2017 Lincoln MKC. This is our 9th car from Dana/Lincoln. Each buying experience has been fantastic. The professionalism of all employees helps to make the buyer feel comfortable and excited about their purchase. The new showroom is state of the art and inventory is unbeatable. We are very confident that we got the best car for us at the best price. We would like to personally thank Shaunna Boreham for keeping her patience with us while we made our decision. She was full of information and let us take all the time we needed. In addition, the managers Steve Riccardone and David Diorio are a credit to Dana, even the finance employee, John Daly helped to make our experience exceptional. Good job by all. Love our new car...
It was Great the Salesperson Eddie was great and easy to deal with ! I would recommend friends and family to deal with him .The dealership is beautiful as well.
My family & I have leased 3 cars in 2 yrs from Jonathan Taylor at Dana Ford,SI,NY. Highly recommend. Great service & friendly and very professional. Everyone from management, sales, and finance went out of their way to make sure our experience was both pleasant and satisfying. I got the truck i love at a great deal and I’m very happy.