Harley S is a wonderful representation of customer service. She really listened to my concerns and truly cared for what I had to say. She guided me in the right direction in regards to my situation and I am very grateful! Thank you Harley
Purchased a 2013 ford explorer there in 2013 and the SUV IS the perfect vehicle for me at that time. Raised my granddaughters so I needed a big safe SUV then, I bought the car under the name of Anthony Derrico, still have the car with only 35,000 on it and it still rides like a dream now I am ready to downsize, would like a Hybrid, GREAT DEALERSHIP, COURTIOUS SALESMAN, WE DID NOT HAVE TO WAIT LONG FOR PREP, THEY KNOW WHAT THEY ARE DOING, WOULD GO BACK AND DEFINETLY PURCHASE ANOTHER CAR FROM. NO ONE COULD TOUCH THEIR PRICES. GREAT DEALERSHIP. MARYANN PRATOLA/DERRICO
Great place to buy a car. Thank you
MY WIFE AND I WENT TO DANA FORD ON MONDAY OCT 9TH FOR A NEW FORD.. AFTER LOOKING AT SEVERAL CARS, WE DECIDED ON FORD FOCUS SEL I DREADED GOING IN , THINKING WE WOULD WAIT AND WAIT ANDBE THERE ALL DAY HOWEVER - ONCE WE DECIDED ON THE CAR- WE WERE APPROVED AND SIGNED IN LESS THAN 1 HOUR WE THANK WAITIED FOR INUSRANCE AND MOTOR VEHICLE PAPERS WHILE CAR WAS BEING WASHED, GASSED AND MADE READY THE ENTIRE PROCESS WAS MADE VERY EASY FOR US MY SALES PERSON, RICHARD HARLEY - WAS PATIENT AND KNOWLEDGEBLE AND VERY VERY HELPFUL WHILE WE WAITIED,THEY HAD COFFEE, SNACKS WATER AND A BIGSCREEN T.V. WE WERE IN ANDRIVING HOME IN OURNEW CR IN LESS THAN 3 HOURS I WILL DEFINITELY GO BACK TO DANA FOR MY BEXT VEHICLE AND WILL RECOMMEND THEM TO EVERYONE I KNOW RICHARD MADRAZO
I signed another Ford Explorer lease this past week. I have had nothing but Explorers and Mountaineers for almost twenty years now,and I have always gotten them from Dana. It goes without saying that I love the look and quality of the Ford trucks,that's a given. However, I always come back only to Dana for one main,overriding reason and that is Juan Estrella. He has handled every single transaction of mine,for all of those years. He has earned my trust,respect and loyalty. My wife drives a Lincoln truck and my son a Ford sedan. Juan handled those sales as well. There have been very,very few issues through the years,but Juan was always there to handle things,sales related or not. On this deal he was ably assisted by an intelligent,courteous salesman,Shawn Ortiz. He got me signed,sealed and delivered in record time,much appreciated. My bottom line is this: as long as Juan is at Dana Ford Lincoln,my family and myself will continue to be customers. Dan Stevens
The salesperson, Jessica Crews, was so friendly and listened to everything I wanted. She didn't try to push me into things I didn't want. She worked with me until I was comfortable with the deal that was presented to me. I highly recommend this Dealership and Jessica. Of course the finance person (I didn't get his name) worked to give me a very good deal.
I recently had to schedule an appointment with Dana Ford for a crack in the sunroom. I had the opportunity to work with the service agent Besa Grajqevci! Besa was amazing! Professional, timely and courteous! She was able to do my paperwork and get an immediate response from Ford! Furthermore, she was diligent in ensuring my truck was only in for the service for one day! This saved me a ton of money by not needing a rental! I highly recommend working with Besa if you ever need your car serviced at Dana Lincoln Ford in Staten Island!!
I had no intention of buying a car when I walked in there was just shopping around. Nick Squeo was my salesman he showed me the trucks I was interested in and made it a very pleasant time. Safe to say I was so pleased with the service I received couldn’t resist giving ford my business. A complete stress free transaction from the moment I walked in to the moment I drove off.